Why does Snapchat keep disconnecting me? 8 ways to fix it

When it comes to sharing photos, Snapchat is better than Instagram. While Instagram is a social networking platform, Snapchat is a photo sharing app with some communication features.

Snapchat is an application used mostly by teenagers and young adults. This is because it gives them an easy way to take and share photos. It is a perfect platform for young adults to share their precious moments.

However, like any similar app, Snapchat has some issues. Several bugs in the app prevent users from getting the most out of the photo and video sharing app.

Why does Snapchat keep disconnecting me?

Sometimes the app may give you errors and log you out for no real reason. While the app has all the unique features, it could be better in terms of the app experience.

Recently, many users have reported that they are having trouble logging into the Snapchat app. Users have reported that their Snapchat app keeps disconnecting them for no apparent reason.

So if you are facing the same problem and wondering “why does Snapchat keep disconnecting me?”continue reading the guide.

Snapchat can disconnect you for various reasons like server down, third party apps accessing your Snapchat app, using VPN proxy, locked user account, etc. Below, we have shared some best ways to resolve your Snapchat keeps disconnecting error.

How to Fix Snapchat Keep Logging Me Out Problem?

Since we don’t know why Snapchat keeps disconnecting repeatedly, troubleshooting can be difficult. You must follow all the methods to solve the problem. Here’s what to do if Snapchat keeps disconnecting randomly.

1. Restart your smartphone

Most problems with the Snapchat app not working properly are related to background processes and running apps. If any background process is preventing Snapchat from communicating with the servers, you may experience a lot of problems using the app.

Sometimes, the app may fail to capture or send a snapshot. you will be logged out repeatedly and so on.

You can deal with such issues by restarting your smartphone. Rebooting is the first thing you should do to troubleshoot app-related issues on Android.

2. Check if your Snapchat account is locked

If the Snapchat app keeps disconnecting you, you need to do this check if your Snapchat account is locked.

Snapchat is pretty quick to ban accounts that trigger the red flag. When Snapchat detects suspicious activity on your account, it immediately locks and disconnects you.

However, if your Snapchat account is locked, you can unlock it during the sign-in process. So, if you are asked to unlock the account, your Snapchat account is locked, so the app continues to log you out.

3. Check if Snapchat is disabled

Check if Snapchat is down

Server outage is one of the main reasons why does Snapchat keep disconnecting?. Like any other similar app, Snapchat also faces server outages.

You may experience problems using the app’s features when Snapchat’s servers are down for maintenance.

If the servers are down, you can only wait until the servers are restored. Once restored, you can access Snapchat again.

You can easily check your Snapchat server status from this webpage. The site shows the real-time status of Snapchat’s servers.

4. Turn off Background App Refresh

A bug or bug in Snapchat’s background app refresh feature can log you out for no reason. Hence, you can disable background app refresh to fix the problem.

1. First, tap and hold the Snapchat app icon on the home screen and select “Application information‘.

Application information

2. On the App Info screen, tap Data usage.

Data usage

3. In data usage, turn off the toggle for “The background data

The background data

This is! This will disable the app refresh feature in the background of the Snapchat app.

5. Remove access to third-party apps

Third-party apps connected to your Snapchat app can often be the cause of automatic and repeated disconnection. If you are wondering “Why does Snapchat keep disconnecting me”, third-party apps connected to your Snapchat account might be the reason. Here’s how to remove them.

Remove access to third-party apps

  • Launch the Snapchat app and tap on your Bitmoji in the upper left corner.
  • Press it Settings gear icon in the upper right corner of the profile page.
  • In Settings, tap Connected apps.
  • Now tap on the app associated with your account. On the next screen, tap on Uninstall application selection.

This is! This way you can remove access to third-party apps from your Snapchat account.

6. Disable VPN/Proxy connection

Disable Security Apps/Firewall/VPN

If your phone is connected to a VPN or proxy server, disable it to check if the app still disconnects you.

The problem with using a VPN connection is that the Snapchat app considers your network unstable and disconnects you. It also blocks spam or suspicious IP address.

So, if the IP address you are connected to using a VPN is spam or has a security problem, the Snapchat app will repeatedly disconnect you. Therefore, make sure to disable VPN/Proxy connection to resolve the issue.

7. Clear the Snapchat app cache

While app cache has no direct connection to Snapchat disconnecting randomly, it has still helped many Android users. Therefore, you can also try to fix the Snapchat app that randomly disconnects you.

Clear cache

  • First, tap and hold the Snapchat app icon on the home screen and select ‘Application information‘.
  • On the App Info screen, tap Storage management.
  • Then, on the Manage Storage screen, tap on ‘Clear cache

This is! So it is easy to clear the cache of Snapchat app.

8. Reinstall the Snapchat app

Reinstalling is the last option, but it is quite effective. Reinstalling the Snapchat app is recommended if nothing worked to fix the “Snapchat keeps disconnecting” issue.

This will rule out possibly corrupted data or incorrect settings related to the app. To reinstall Snapchat, press and hold the app icon on the home screen and select ‘Uninstall‘.

This will uninstall the Snapchat app. Once installed, reinstall the app from the Google Play Store.

Also Read: How To Increase Snapchat Rating Fast

Snapchat’s disconnection issue continues to be annoying, but the app has faced similar issues in the past. And these are the methods that have helped thousands of users to face the same problem. If you need more help with your “Snapchat keeps disconnecting me” question, let us know in the comments.

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