Apple today published a new support document letting Apple Watch Ultra users know that they can request a depth and water seal test from Apple to determine if their watch’s depth gauge and seals are working properly.
The document describes a few scenarios in which users may want to test their watches, including making sure the depth gauge is working properly for those who rely on it, such as for diving and checking for non-visible damage in the event of an impact to the watch.
Apple Watch Ultra owners can request a Depth and Water Seal Test for their device through Apple’s normal online support channels. Apple will perform a visual inspection of the watch to look for any visible damage, and if the device appears intact, Apple will then test the water seals and depth gauge.
Users are cautioned that non-visible damage could compromise the watch and that the depth and water seal test could render the device inoperable in such cases, requiring a replacement charge unless the issue is covered under warranty.
Apple does not specify if there is a cost for this service, so you should contact Apple if you want to have the tests performed on your watch. Once your watch is shipped to Apple, it should be returned to you within seven to ten business days.
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(tagsTo be translated)Apple Watch Ultra